Check your Windows Server fulfills the requirements of Spotlight Cloud.
Connection details
Open this dialog in the Spotlight Cloud Diagnostic Server application. Show me how to open the connection details screen in the Spotlight Cloud Diagnostic Server application.
Scroll down this help page for information specific to Windows server connections.
Address
Specify the IP address, hostname, or URL of the Windows Server.
If the Windows Server is in a different domain to the Spotlight Cloud Diagnostic Server host then specify the address as a fully qualified address (for example, machine1.domain.company.corp). The connection may work intermittently if the address is not fully qualified.
Spotlight Cloud can only connect to Windows Servers in a domain. Spotlight Cloud cannot connect to Windows Servers in a workgroup. Spotlight Cloud cannot connect to databases hosted on Windows Servers in a workgroup.
Authentication
Specify the authentication for Spotlight Cloud to use to connect to the Windows Server and retrieve performance data.
Select Use Diagnostic Server credentials to use the Windows user configured to run the Spotlight Cloud Diagnostic Server. You are required to select this option for the Windows Server that hosts the Spotlight Cloud Diagnostic Server. If you select this option and the Windows Server is remote from the Spotlight Cloud Diagnostic Server then ensure the Windows user running the Spotlight Cloud Diagnostic Server can access the Windows Server. (By default the Spotlight Cloud Diagnostic Server runs under the “Local System” account, which will not have privileges on a remote Windows Server). If you select this option and the Windows Server is in a different domain from the Spotlight Cloud Diagnostic Server then ensure the domain the Windows Server is in trusts the domain of the user running the Spotlight Cloud Diagnostic Server.
Alternatively, fill in the User and Password fields. Include the Windows domain in the user name. For example, “domain\johnsmith”, instead of “johnsmith”. The account must have the privileges required to retrieve server information, query the registry, and access WMI and performance monitor objects. An account with administrative rights to the Windows server allows this.
Retries
Set the number of times Spotlight should attempt to connect to the Windows Server before raising the connection failure alarm.
Virtual environment
Connection - If the Unix/Linux server is hosted by a virtual server then select the name of the virtual server.
Virtual machine as hosted by the hypervisor server - Select the name of the virtual machine from those hosted by the virtual server.
Click Add hypervisor server to add a virtual server to the list. Select from: